Honolulu, Hawaii · Case Study

They asked one question at checkout. We did the rest.

HEC Wellness Center added a single table tent to the counter — "How was your visit?" In four months, they climbed from #6 to #1 in the Honolulu map pack, gained +189 reviews, and became the business every major AI model cites first.

HEC Wellness Center reception counter with a branded table tent asking 'How was your visit?'

+0

Reviews in 4 months

4.5

Average Google rating

#6

Map pack rank (from #6)

0%

Visibility for laser weightloss

The setup

One table tent. Under 15 seconds. Every visit.

A branded acrylic tent sat on the counter. Tap or scan. One question: "How was your experience?" Every guest was invited to leave a public Google review. Dual-sentiment prompts guided them through what stood out — positive or negative — and a private channel to management was always offered alongside, never instead of, the public option.

  • 01Guest checks out → sees the tent → taps their phone
  • 02Every guest invited to leave a public Google review
  • 03Dual-sentiment prompts capture what went well or what to fix — constructive either way
  • 04Private feedback to management offered alongside the public option, with alerts to the team
  • 05AI Reply Agent responds in the brand's voice within minutes
  • 06Insights, competitor motion, and coaching build up in the background
HEC Wellness Center growth dashboard showing +189 reviews since GMB connection and a 4.9 average rating
Local search

From #6 to #1 in the Honolulu map pack.

Same neighborhood. Same competitors. New signal. HEC now owns 100% visibility for laser weightloss across a 3-mile grid — and holds the top spot at their storefront for every tracked keyword.

Rank Tracker showing #1 rank at location, 100% area visibility, and #1.0 average rank across the 5×5 grid
Rank Tracker — 3 of 3 tracked keywords ranking in the top 20, average rank #1.0 across the whole area.
Local search heat map showing 100% visibility across Honolulu for 'laser weightloss' — every grid point ranked #1–3
"Laser weightloss" — every green dot is a top-3 result across a 3-mile grid.
Local search heat map for weightloss keyword showing 96% visibility across the Honolulu metro area
"Weightloss" — 96% visibility score, average rank #1.5 across the metro.
AI Growth Insights panel with monthly recommendations, opportunity scores, and prioritized actions for HEC Wellness Center
AI Coaching

Every month, the platform tells the team what to do next.

Not another dashboard. A short list of prioritized actions written like a coach — with the reasoning behind each one. HEC's team acts on 2–3 recommendations a month. Compounding effect, minimal effort.

This month's top action

"Focus on generating 5–10 new reviews mentioning 'laser hair removal' this month to bridge the gap in the local pack."

Competitor + sentiment

Outperforming the neighborhood on volume and quality.

134 new reviews this quarter vs. the leading competitor's 71. Sentiment held at 100% positive in May and June. Stable, compounding, and measurable.

Competitor comparison table showing HEC Wellness Center with 5 stars and 134 new reviews vs Arthritis Laser Treatment Center, dietMD Hawaii, and Hawaii Natural Medicine
Monthly sentiment trend chart showing 98% positive in April, 100% positive in May and June, with a growth milestone timeline
AI discoverability

Recognized by every major AI model.

Google Gemini, ChatGPT (OpenAI), and Microsoft Bing all recognize HEC Wellness Center — with 100% AI visibility and consistent business information across every platform Aetherium IQ tracks.

  • 3 of 3 tracked AI platforms recognize the business
  • 88% NAP accuracy across AI models
  • 100% AI visibility score
Entity consistency panel showing HEC Wellness Center recognized by Google Gemini, ChatGPT, and Microsoft Bing
The quarterly brief

A report the owner actually reads.

Every quarter, HEC gets a plain-language IQ report: executive summary, wins, opportunities, competitor context, and goals for the next period. Delivered on time. Ready to share with the team.

Quarterly report overview page for HEC Wellness Center showing 134 new reviews, 5-star average rating, 216 submissions, and 99% positive rate
Quarterly report wins, opportunities, and next-period goals section showing prioritized actions for HEC Wellness Center
"We asked one question. Aetherium IQ turned it into rankings, reviews, coaching, and a report we can actually hand to the team."

HEC Wellness Center · Honolulu, HI

Ready when you are

Stop guessing what your customers, competitors, and reputation are telling you.

Aetherium IQ gives your business a clearer way to listen, understand, and act.